211 Privacy Policy
211 values your privacy and is committed to protecting your personal information. Please read our privacy policy explaining the types of information we collect, how we use it, and how your data is protected.
What Information Is Collected?
We collect the following information to ensure a smooth and secure experience:
- Account Information: Name, email address, phone number, and personal details you provide during registration.
- Device & Browser Information: Data about device type, IP address, operating system, and browser used.
- Payment Information: Transaction history, local payment methods, and details related to deposits and withdrawals in Malaysian Ringgit (MYR).
- Cookies & Usage Data: Details about your activities on our site, including pages visited, duration of visits, and interaction with services.
How We Use Your Information
The information collected is used for:
- Managing user accounts and providing customer support.
- Processing transactions securely and quickly via local payment methods.
- Improving services, including personalizing your experience on the platform.
- Compliance with relevant legal requirements and data security standards.
Cookies & Tracking
211 uses cookies to collect usage data and improve your navigation. You can control cookie usage through your browser settings. We do not use invasive third-party tracking.
Data Storage & Security
Your personal data is securely stored using SSL encryption and the latest security measures. We strive to protect your data against unauthorized access, loss, or improper disclosure.
Is Your Information Shared with Third Parties?
211 does not sell your personal information to third parties. Data may be shared restrictively with service providers supporting our operations, such as payment providers, under strict confidentiality agreements.
User Rights Regarding Personal Data
You have the right to access, correct, and delete your personal data stored by 211. To make such a request, please contact our customer support through official channels.
Changes to the Privacy Policy
We may update this privacy policy from time to time. Any changes will be clearly posted on this page. Continued use after notification means acceptance of those changes.
How to Contact Us?
For privacy and data inquiries, you can contact 211 customer support via email [email protected]. We are ready to assist with any related issues.